Privacy Policy

PRIVACY POLICY

Last updated: [DATE]

1. INTRODUCTION

SpinnDuo ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR).

2. DATA CONTROLLER

SpinnDuo
[YOUR COMPANY ADDRESS]
[YOUR EMAIL]
[YOUR PHONE]

3. WHAT DATA WE COLLECT

We collect the following personal data:

• Contact Information: name, email address, phone number, shipping address
• Order Information: purchase history, product preferences
• Payment Information: processed securely through our payment provider
• Technical Data: IP address, browser type, device information
• Marketing Data: your preferences for receiving marketing communications

4. HOW WE USE YOUR DATA

We use your personal data for:

• Processing and fulfilling your orders
• Communicating with you about your orders
• Providing customer support
• Sending marketing communications (with your consent)
• Improving our products and services
• Complying with legal obligations

5. LEGAL BASIS FOR PROCESSING

We process your data based on:

• Contract performance: to fulfill your orders
• Legitimate interests: to improve our services and prevent fraud
• Legal obligation: to comply with tax and accounting requirements
• Consent: for marketing communications

6. DATA SHARING

We may share your data with:

• Shipping carriers: to deliver your orders
• Payment processors: to process payments securely
• Email service providers: to send order confirmations and marketing (with consent)
• Analytics providers: to improve our Website

We do not sell your personal data to third parties.

7. DATA RETENTION

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, typically:

• Order data: 10 years (for tax and accounting purposes)
• Marketing data: until you withdraw consent
• Technical data: 2 years

8. YOUR RIGHTS UNDER GDPR

You have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data ("right to be forgotten")
• Restrict processing of your data
• Data portability
• Object to processing
• Withdraw consent at any time

To exercise these rights, contact us at [YOUR EMAIL].

9. COOKIES

We use cookies to improve your experience on our Website. You can manage cookie preferences in your browser settings.

10. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction.

11. INTERNATIONAL TRANSFERS

If we transfer your data outside the EU, we ensure appropriate safeguards are in place.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our Website.

13. CONTACT & COMPLAINTS

For privacy-related questions or to file a complaint, contact us at:
[YOUR EMAIL]

You also have the right to lodge a complaint with the Czech Data Protection Authority (ÚOOÚ).