Refund Policy

REFUND POLICY

Last updated: [DATE]

1. RETURN PERIOD

You have 14 days from the date of delivery to return products for a full refund, in accordance with EU consumer protection laws.

2. ELIGIBILITY FOR RETURNS

To be eligible for a return:

• Products must be unused and in original condition
• Products must be in original packaging
• Proof of purchase must be provided

3. NON-RETURNABLE ITEMS

The following items cannot be returned:

• Products damaged due to misuse
• Products without original packaging
• Personalized or custom-made items (if applicable)

4. HOW TO INITIATE A RETURN

To return a product:

1. Contact us at [YOUR EMAIL] within 14 days of delivery
2. Provide your order number and reason for return
3. We will provide return instructions and address
4. Ship the product back to us

5. RETURN SHIPPING COSTS

• If the product is defective or we made an error: we cover return shipping
• If you changed your mind: you are responsible for return shipping costs

6. REFUND PROCESS

Once we receive and inspect your return:

• Approved refunds will be processed within 5-7 business days
• Refunds will be issued to your original payment method
• You will receive an email confirmation

7. DEFECTIVE OR DAMAGED PRODUCTS

If you receive a defective or damaged product:

• Contact us immediately at [YOUR EMAIL]
• Provide photos of the damage
• We will arrange a replacement or full refund at no cost to you

8. WARRANTY

Our fingertip spinners come with a [X-month] warranty against manufacturing defects. This warranty does not cover normal wear and tear or damage from misuse.

9. CONTACT

For return or refund questions, contact us at:
[YOUR EMAIL]
[YOUR PHONE]